Refund policy

30-day returns. If you are not happy with your order, you can request a return within 30 days of delivery.

• Items must be unused and in their original packaging.
• To start a return, email info.kovastore@gmail.com with your order number. We reply within 24 hours with return instructions.
• Damaged, defective or wrong item? Send us a photo within 7 days of delivery and we will send a free replacement or a full refund. You do not need to return it.
• For change-of-mind returns, return shipping is paid by the customer.
• Refunds are issued to the original payment method within 5 business days after we approve the return.

Questions? Write to info.kovastore@gmail.com.